Accounts can be submitted via our website, sent electronically through secure email, and/or a FTP connection. We also accept accounts that are faxed or sent via standard USPS. When we receive accounts electronically, in either a standard CSV or a delimited file format, we can immediately place them into our system which ensures a faster turnaround.
Yes. Every Choice Recovery employee must successfully complete their initial FDCPA and HIPAA training, as well as pass an annual compliance assessment. All FDCPA materials and testing are approved by the American Collectors Association. HIPAA training is provided by Healthcare Compliance Pros.
Learn more about what makes
Choice Recovery different from other agencies.